Privacy policy

Website: viralpick.in

At ViralPick, accessible from https://viralpick.in, customer privacy is a top priority. This Privacy Policy outlines the types of information collected and recorded by ViralPick and how it is used.

Information Collected

  • Personal Data: Name, shipping address, billing address, email address, phone number, and payment confirmation details when an order is placed.

  • Log & Device Data: IP address, browser type, device information, pages visited, and time spent on the site via cookies and web beacons.

How We Use Your Information

  • Process and fulfill orders, including shipping updates and customer support.

  • Prevent fraud and maintain site security.

  • Improve website functionality and user experience.

  • Send transactional emails (order confirmations, tracking details).

Third-Party Services Information is shared only with essential service providers:

  • E-Commerce & Logistics: Shopify, courier partners (e.g., Shiprocket, Delhivery, Bluedart) for delivery.

  • Payment Processing: Secure payment gateways (e.g., Razorpay, Cashfree, PhonePe, Paytm). Payment card/banking details are encrypted directly by the payment processor and are never stored on our servers.

Data Protection ViralPick complies with standard data security protocols and applicable Indian laws (Information Technology Act, 2000 and DPDP guidelines) to safeguard personal data.

Your Rights You may request access to, correction of, or deletion of your personal data by contacting us at [support@viralpick.in].